Intermittent errors when when running reports - FCM

Incident Report for BlackLine

Resolved

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Posted Dec 20, 2025 - 01:20 UTC

Monitoring

BlackLine has deployed a fix for reporting error. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
Posted Dec 19, 2025 - 23:27 UTC

Identified

Customers may be encountering an error when running reports intermittently. BlackLine teams have identified the cause and are working to deploy a fix for the issue.
Posted Dec 19, 2025 - 23:26 UTC

Update

BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.
Posted Dec 19, 2025 - 22:33 UTC

Investigating

Customers may be encountering an error when running reports intermittently. BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.
Posted Dec 19, 2025 - 20:51 UTC
This incident affected: Financial Close - Production (PROD NA3, PROD EU3).