BlackLine has confirmed that services in NA3 and SBNA3 environment has stabilized. Issue causing page slowness and general degradation have been resolved. We apologize for any inconvenience this issue may have caused.
Posted Oct 07, 2026 - 22:34 UTC
Update
The BlackLine team is continuing to monitor the services as they stabilize. Customers may be experiencing page slowness and general degradation throughout the UI when logged into NA3 and SBNA3 environments.
Posted Oct 07, 2026 - 20:59 UTC
Monitoring
Customers may be experiencing an issue with page slowness and general degradation throughout the UI when logged into NA3 and SBNA3 environments. BlackLine teams have implemented a solution and are monitoring as services stabilize.
Posted Oct 07, 2026 - 19:46 UTC
Identified
Customers may be experiencing an issue with page slowness and general degradation throughout the UI when logged into NA3 and SBNA3 environments. BlackLine teams have identified the cause and are implementing a solution for the issue.
Posted Oct 07, 2026 - 05:15 UTC
This incident affected: Production - US - Financial Close & Consolidation (Account Reconciliations, Journal Entry) and Sandbox - US - Financial Close & Consolidation (Account Reconciliations, Journal Entry).
