BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Posted Jul 29, 2025 - 19:10 UTC
Monitoring
After deploying a fix for the issue where the GL account balance in group accounts is not converting correctly, we are continuing to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
Posted Jul 29, 2025 - 18:01 UTC
Identified
Customers may be experiencing an issue where GL account balance in group accounts is not converting correctly. BlackLine teams have identified the cause and are developing a fix for the issue.
Posted Jul 29, 2025 - 15:30 UTC
Investigating
Customers may be experiencing an issue where GL account balance in group accounts is not converting correctly. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Posted Jul 29, 2025 - 14:55 UTC
This incident affected: Financial Close - Production (PROD US2, PROD NA3, PROD EU3, PROD AP1).