BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Posted Dec 16, 2025 - 17:27 UTC
Monitoring
After deploying a fix for matching imports that were failing, we are continuing to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
Posted Dec 16, 2025 - 17:11 UTC
Identified
Customers may be experiencing an issue where matching imports are failing. BlackLine teams have identified the cause and are working to deploy a fix for the issue.
Posted Dec 16, 2025 - 17:10 UTC
Investigating
Customers may be experiencing an issue where matching imports are failing. BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.
Posted Dec 16, 2025 - 17:06 UTC
This incident affected: Financial Close - Production (PROD NA3).
