BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Posted Aug 25, 2026 - 22:17 UTC
Monitoring
Our engineering teams have implemented the necessary updates to restore functionality. The services that are affecting matching data source imports, document uploads and downloads, and Excel-based journal creation across our NA3, EU, and AP1 regions now stable. We will continue to monitor and confirm when resolved
Posted Aug 25, 2026 - 19:51 UTC
Identified
We are currently experiencing an interruption affecting matching data source imports, document uploads and downloads, and Excel-based journal creation across our NA3, EU, and AP1 regions. Our engineering teams have identified the underlying configuration issue and are actively implementing the necessary updates to restore functionality.
Posted Aug 25, 2026 - 19:20 UTC
Investigating
Customers may be experiencing an issue with interruption of document upload, download, and imports . BlackLine teams are investigating the issue. Our engineering teams are actively investigating the situation to restore full functionality. We will provide regular updates on this page until the issue is resolved.
Posted Aug 25, 2026 - 18:50 UTC
This incident affected: Financial Close - Production (PROD NA3, PROD EU3, PROD AP1).
