BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Posted Oct 08, 2024 - 20:54 UTC
Monitoring
BlackLine has deployed a fix for import job processing performance degradation. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
Posted Oct 08, 2024 - 00:27 UTC
Identified
BlackLine teams have identified the cause of import job processing performance degradation and has developed a fix for the issue. Import process is going through the accumulated backlog, so there is a longer than usual delay between the time of file submittal and data availability.
Posted Oct 07, 2024 - 17:05 UTC
Investigating
Customers may be experiencing an issue where import job processing is experiencing performance degradation. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Posted Oct 07, 2024 - 14:56 UTC
This incident affected: Financial Close - Production (PROD US2, PROD NA3).