BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Posted Sep 17, 2026 - 05:34 UTC
Monitoring
BlackLine has deployed a fix for attaching and downloading documents for Journals in Sandbox issue. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
Posted Sep 17, 2026 - 05:15 UTC
Identified
Customers may be experiencing an issue with attaching and downloading documents for Journals in Sandbox. BlackLine teams have identified the cause and are developing a fix for the issue.
Posted Sep 17, 2026 - 05:06 UTC
Investigating
Customers may be experiencing an issue with attaching and downloading documents for Journals in Sandbox. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Posted Sep 17, 2026 - 04:08 UTC
This incident affected: Financial Close - Sandbox (SB NA3, SB EU3, SB AP1, SB ME2).
