NA3 Production Application performance incident - FCM

Incident Report for BlackLine

Resolved

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Posted Apr 09, 2025 - 16:39 UTC

Monitoring

BlackLine has deployed a fix. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
Posted Apr 09, 2025 - 16:28 UTC

Identified

Customers may be experiencing an issue where the BlackLine application is experiencing slowness across the application stack. BlackLine teams have identified the cause and are working to deploy a fix for the issue.
Posted Apr 09, 2025 - 16:20 UTC

Investigating

Customers may be experiencing an issue where the BlackLine application is experiencing slowness across the application stack. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Posted Apr 09, 2025 - 14:54 UTC
This incident affected: Financial Close - Production (PROD NA3).