All Systems Operational

About This Site

This status page provides visibility into the availability of BlackLine Sandbox and Production instances for all regions. For detailed information on these events, you can use the β€œScheduled Maintenance” tab. Please subscribe to receive real-time updates on releases, maintenance, and more via email, SMS, or Slack.

To see an overview of our planned releases, updates, and maintenance for the year, please review our 2025 Release Calendar: https://www.blackline.com/assets/docs/uploads/2025-BlackLine-Release-Calendars.pdf

Times and dates that are not already posted to Trust BlackLine are subject to change.

Financial Close - Production Operational
90 days ago
99.91 % uptime
Today
PROD US2 Operational
90 days ago
99.73 % uptime
Today
PROD EU1 Operational
90 days ago
99.99 % uptime
Today
PROD NA3 Operational
90 days ago
99.85 % uptime
Today
PROD US3 Operational
90 days ago
100.0 % uptime
Today
PROD EU3 Operational
90 days ago
99.92 % uptime
Today
PROD AP1 Operational
90 days ago
99.99 % uptime
Today
Financial Close - Sandbox Operational
90 days ago
99.82 % uptime
Today
SB US2 Operational
90 days ago
99.64 % uptime
Today
SB EU1 Operational
90 days ago
99.72 % uptime
Today
SB NA3 Operational
90 days ago
99.87 % uptime
Today
SB US3 Operational
90 days ago
99.93 % uptime
Today
SB EU3 Operational
90 days ago
99.88 % uptime
Today
SB AP1 Operational
90 days ago
99.88 % uptime
Today
Invoice-to-Cash - Production Operational
90 days ago
99.9 % uptime
Today
US Operational
90 days ago
99.91 % uptime
Today
EU Operational
90 days ago
99.81 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
Invoice-to-Cash - Sandbox Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
Intercompany - Production Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
Intercompany - Sandbox Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

BlackLine AR Multi Tenant Platform Upgrade: 2025-04-27 Release (2.94.0.0) Apr 27, 2025 05:00-16:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Apr 24, 2025 - 11:12 UTC
Scheduled - BlackLine will deploy an upgrade for the Accounts Receivable Automation Multi Tenant platform for the 2025-04-27, (2.94.0.0) release to Sandpit and Production environments.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Apr 24, 2025 - 11:11 UTC

Intercompany Solutions - 6.5 - Sandbox Release Update (EU) Apr 29, 2025 16:00-21:00 UTC

Reason: Monthly Sandbox Release for Intercompany applications.

Implementation window: Apr 29, 6 - 11PM CEST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Posted on Apr 15, 2025 - 16:31 UTC

Intercompany Solutions - 6.5 - Sandbox Release Update (US) Apr 30, 2025 00:00-05:00 UTC

Reason: Monthly Sandbox Release for Intercompany applications.

Implementation window: Apr 29, 5 -10PM PST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Posted on Apr 15, 2025 - 16:31 UTC

BlackLine FCM: 2025-May Release (7.46.0) May 2, 2025 19:00 - May 3, 2025 11:30 UTC

BlackLine's 2025-May Release (7.46.0) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 2 May at 7:00 pm

PT: Friday, 2 May at 3:30 pm

AEDT: Saturday, 3 May at 6:00 am

For SBEU1, SBEU3 and SBAPAC environments, please see UTC or AEDT times. For SBUS2 and SBNA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Feb 12, 2025 - 07:02 UTC

Intercompany Solutions - 6.5 - Production Release Update (US) May 16, 2025 00:00-01:00 UTC

Reason: Monthly Production Release for Intercompany applications.

Implementation window: May 15, 5 -10PM PST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Posted on Apr 15, 2025 - 16:34 UTC

BlackLine FCM: 2025-May Release (7.46.0) May 16, 2025 21:00 - May 17, 2025 11:30 UTC

BlackLine's 2025-May Release (7.46.0) will be deployed to Production environments beginning at the following times:

UTC: Friday, May 16 at 9:00 pm

PT: Friday, May 16 at 5:00 pm

AEDT: Saturday, May 17 at 8:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Feb 12, 2025 - 07:20 UTC

Maintenance: May 17, 2025 May 17, 2025 15:00 - May 18, 2025 03:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Aug 14, 2024 - 06:17 UTC

BlackLine FCM: 2025-June Deployment (7.46.1) May 30, 2025 19:00 - May 31, 2025 11:30 UTC

BlackLine's 2025-June Deployment (7.46.1) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 30 May at 7:00 pm

PT: Friday, 30 May at 3:30 pm

AEDT: Saturday, 31 May at 6:00 am

For SBEU1, SBEU3 and SBAPAC environments, please see UTC or AEDT times. For SBUS2 and SBNA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Feb 12, 2025 - 07:25 UTC

BlackLine FCM: 2025-June Deployment (7.46.1) Jun 13, 2025 21:00 - Jun 14, 2025 11:30 UTC

BlackLine's 2025-June Deployment (7.46.1) will be deployed to Production environments beginning at the following times:

UTC: Friday, June 13 at 9:00 pm

PT: Friday, June 13 at 5:00 pm

AEDT: Saturday, June 14 at 8:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Feb 12, 2025 - 07:28 UTC

Maintenance: June 21, 2025 Jun 21, 2025 15:00 - Jun 22, 2025 03:00 UTC

BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Aug 14, 2024 - 06:27 UTC

BlackLine FCM: 2025-July Deployment (7.46.2) Jul 11, 2025 19:00 - Jul 12, 2025 11:30 UTC

BlackLine's 2025-July Deployment (7.46.2) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 11 July at 7:00 pm

PT: Friday, 11 July at 3:30 pm

AEDT: Saturday, 12 July at 6:00 am

For SBEU1, SBEU3 and SBAPAC environments, please see UTC or AEDT times. For SBUS2 and SBNA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Feb 12, 2025 - 07:32 UTC

Maintenance: July 19, 2025 Jul 19, 2025 15:00 - Jul 20, 2025 03:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Aug 14, 2024 - 06:19 UTC

BlackLine FCM: 2025-July Deployment (7.46.2) Jul 25, 2025 21:00 - Jul 26, 2025 11:30 UTC

BlackLine's 2025-July Deployment (7.46.2) will be deployed to Production environments beginning at the following times:

UTC: Friday, July 25 at 9:00 pm

PT: Friday, July 25 at 5:00 pm

AEDT: Saturday, July 26 at 8:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Feb 12, 2025 - 07:34 UTC

BlackLine FCM: 2025-Aug Release (7.47.0) Aug 8, 2025 19:00 - Aug 9, 2025 11:30 UTC

BlackLine's 2025-Aug Release (7.47.0) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 8 August at 7:00 pm

PT: Friday, 8 August at 3:30 pm

AEDT: Saturday, 9 August at 6:00 am

For SBEU1, SBEU3 and SBAPAC environments, please see UTC or AEDT times. For SBUS2 and SBNA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Feb 12, 2025 - 07:37 UTC

Maintenance: August 16 2025 Aug 16, 2025 15:00 - Aug 17, 2025 03:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jan 08, 2025 - 23:26 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Aug 14, 2024 - 06:29 UTC

BlackLine FCM: 2025-Aug Release (7.47.0) Aug 22, 2025 21:00 - Aug 23, 2025 11:30 UTC

BlackLine's 2025-Aug Release (7.47.0) will be deployed to Production environments beginning at the following times:

UTC: Friday, August 22 at 9:00 pm

PT: Friday, August 22 at 5:00 pm

AEDT: Saturday, August 23 at 8:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Feb 12, 2025 - 07:39 UTC

BlackLine FCM: 2025-Sep Deployment (7.47.1) Sep 5, 2025 19:00 - Sep 6, 2025 11:30 UTC

BlackLine's 2025-Sep Deployment (7.47.1) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 5 September at 7:00 pm

PT: Friday, 5 September at 3:30 pm

AEDT: Saturday, 6 September at 6:00 am

For SBEU1, SBEU3 and SBAPAC environments, please see UTC or AEDT times. For SBUS2 and SBNA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Feb 12, 2025 - 07:41 UTC

Maintenance: September 13, 2025 Sep 13, 2025 15:00 - Sep 14, 2025 03:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Aug 14, 2024 - 06:22 UTC

BlackLine FCM: 2025-Sep Deployment (7.47.1) Sep 19, 2025 21:00 - Sep 20, 2025 11:30 UTC

BlackLine's 2025-Sep Deployment (7.47.1) will be deployed to Production environments beginning at the following times:

UTC: Friday, September 19 at 9:00 pm

PT: Friday, September 19 at 5:00 pm

AEDT: Saturday, September 20 at 8:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Feb 12, 2025 - 07:44 UTC

BlackLine FCM: 2025-Oct Deployment (7.47.2) Oct 3, 2025 19:00 - Oct 4, 2025 11:30 UTC

BlackLine's 2025-Oct Deployment (7.47.2) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 3 October at 7:00 pm

PT: Friday, 3 October at 3:30 pm

AEDT: Saturday, 4 October at 6:00 am

For SBEU1, SBEU3 and SBAPAC environments, please see UTC or AEDT times. For SBUS2 and SBNA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Feb 12, 2025 - 07:47 UTC

BlackLine FCM: 2025-Oct Deployment (7.47.2) Oct 17, 2025 21:00 - Oct 18, 2025 11:30 UTC

BlackLine's 2025-Oct Deployment (7.47.2) will be deployed to Production environments beginning at the following times:

UTC: Friday, October 17 at 9:00 pm

PT: Friday, October 17 at 5:00 pm

AEDT: Saturday, October 18 at 8:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Mar 07, 2025 - 22:24 UTC

Maintenance: October 25, 2025 Oct 25, 2025 15:00 - Oct 26, 2025 03:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jan 08, 2025 - 23:24 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Aug 14, 2024 - 06:35 UTC

BlackLine FCM: 2025-Nov Release (7.48.0) Oct 31, 2025 19:00 - Nov 1, 2025 11:30 UTC

BlackLine's 2025-Nov Release (7.48.0) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 31 October at 7:00 pm

PT: Friday, 31 October at 3:30 pm

AEDT: Saturday, 1 November at 6:00 am

For SBEU1, SBEU3 and SBAPAC environments, please see UTC or AEDT times. For SBUS2 and SBNA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Feb 12, 2025 - 07:51 UTC

Maintenance: November 8, 2025 Nov 8, 2025 16:00 - Nov 9, 2025 04:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Aug 14, 2024 - 06:19 UTC

BlackLine FCM: 2025-Nov Release (7.48.0) Nov 14, 2025 21:00 - Nov 15, 2025 11:30 UTC

BlackLine's 2025-Nov Release (7.48.0) will be deployed to Production environments beginning at the following times:

UTC: Friday, November 14 at 9:00 pm

PT: Friday, November 14 at 5:00 pm

AEDT: Saturday, November 15 at 8:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Feb 12, 2025 - 07:53 UTC

Maintenance: December 13, 2025 Dec 13, 2025 16:00 - Dec 14, 2025 04:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jan 08, 2025 - 23:24 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 08, 2025 - 23:20 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Aug 14, 2024 - 06:45 UTC
Apr 26, 2025
Completed - The scheduled maintenance has been completed.
Apr 26, 03:40 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 26, 01:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 18:00 UTC
Scheduled - BlackLine will apply a patch for the 2025-Apr Deployment to the Sandbox and Production environments beginning at the following times:

UTC: Friday, 25 April at 6:00 pm

PT: Friday, 25 April at 3:30 pm

AEST: Saturday, 26 April at 4:00 am

For SBEU1/EU1, SBEU3/EU3 and SBAPAC/APAC environments, please see UTC or AEST times. For SBUS2/US2 and SBNA3/NA3 environments, please see PT times.

Users with active sessions will be redirected to the login page at the transition of services.

Apr 25, 01:00 UTC
Apr 25, 2025
Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025
Completed - The scheduled maintenance has been completed.
Apr 19, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 20:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 15, 19:53 UTC
Scheduled - BlackLine's 2025-Apr Deployment (7.45.2) will be deployed to Production environments beginning at the following times:

UTC: Friday, April 18 at 8:00 pm

PT: Friday, April 18 at 5:00 pm

AEST: Saturday, April 19 at 6:00 am

For EU1, EU3 and APAC environments, please see UTC or AEST times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Jan 15, 01:22 UTC
Apr 18, 2025
Completed - The scheduled maintenance has been completed.
Apr 18, 03:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 23:45 UTC
Scheduled - BlackLine will apply an emergency patch for the 2025-Apr Deployment to Sandbox environments beginning at the following times:

UTC: Thursday, 17 April at 11:45 pm

PT: Thursday, 17 April at 4:45 pm

AEST: Friday, 11 April at 9:45 am

Users with active sessions may be redirected to the login page at the transition of services.

Apr 17, 23:28 UTC
Apr 17, 2025
Completed - Patching activities have been completed.

Regards,
IC Apps Team

Apr 17, 10:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 04:30 UTC
Scheduled - Reason: Monthly Maintenance and Patching for Production (US). BlackLine IFM will be performing maintenance in Production (US) environments as part of our continued commitment to ensuring our infrastructure security and reliability.

Implementation window: Apr 16, 21:30 - Apr 17, 01:30 PST (4 hours) [Apr 17, 04:30 - 08:30 UTC]

Impact: Based on SLAs, these systems are not 24x7. Screens and applications will not be available during the maintenance window.

Let us know if you have any major concerns about this activity.
Feel free to forward this communication to your extended teams.

Regards,
IC Cloud Team
Intercompany - Production - US

Apr 16, 13:13 UTC
Completed - Release activities have been completed.

Regards,
IC Apps Team

Apr 17, 02:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 00:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 11, 15:11 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 11, 15:08 UTC
Scheduled - Reason: Monthly Production Release for Intercompany applications.

Implementation window: Apr 16, 5 - 10 PM PST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Mar 24, 10:42 UTC
Apr 16, 2025
Resolved - This incident has been resolved.
Apr 16, 16:02 UTC
Monitoring - BlackLine has deployed a fix for an issue with unable to run reports in production. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
Apr 16, 14:57 UTC
Identified - Customers may be experiencing an issue where they are unable to run reports in production. BlackLine teams have identified the cause and are developing a fix for the issue.
Apr 16, 14:35 UTC
Update - BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.
Apr 16, 14:25 UTC
Investigating - Customers may be experiencing an issue where they are unable to run reports in production. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Apr 16, 13:19 UTC
Completed - This posting was created with wrong schedule, cancelling the same, https://manage.statuspage.io/pages/lv5fwrnk2c09/incidents/82048zt77gt3 is the correct posting
Apr 16, 13:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 17:00 UTC
Scheduled - Reason: Monthly Maintenance and Patching for Production (US). BlackLine IFM will be performing maintenance in Production (US) environments as part of our continued commitment to ensuring our infrastructure security and reliability.

Implementation window: Apr 16, 21:30 - Apr 17, 01:30 PST (4 hours) [Apr 17, 04:30 - 08:30 UTC]

Impact: Based on SLAs, these systems are not 24x7. Screens and applications will not be available during the maintenance window.

Let us know if you have any major concerns about this activity.
Feel free to forward this communication to your extended teams.

Regards,
IC Cloud Team
Intercompany - Production - US

Apr 10, 16:11 UTC
Completed - Maintenance activities were completed on 15 April, 1.54PM PST

Regards,
IC Apps Team

Apr 16, 13:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 17:00 UTC
Scheduled - Reason: Monthly Maintenance and Patching for Sandbox Europe. BlackLine IFM will be performing maintenance in Sandbox (Europe) environments as part of our continued commitment to ensuring our infrastructure security and reliability.

Implementation window: Apr 15, 10:00 - 14:00 PST (4 hours) [Apr 15, 17:00 - 21:00 UTC]

Impact: Based on SLAs, these systems are not 24x7. Screens and applications will not be available during the maintenance window.

Let us know if you have any major concerns about this activity.
Feel free to forward this communication to your extended teams.

Intercompany - Sandbox - Europe

Apr 10, 15:46 UTC
Completed - Maintenance activities were completed on 16 April, 3.05AM PST

Regards,
IC Apps Team

Apr 16, 13:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 04:30 UTC
Scheduled - Reason: Monthly Maintenance and Patching for Sandbox (US). BlackLine IFM will be performing maintenance in Sandbox (US) environments as part of our continued commitment to ensuring our infrastructure security and reliability.

Implementation window: Apr 15, 21:30 - Apr 16, 01:30 PST (4 hours) [Apr 16, 04:30 - 08:30 UTC]

Impact: Based on SLAs, these systems are not 24x7. Screens and applications will not be available during the maintenance window.

Let us know if you have any major concerns about this activity.
Feel free to forward this communication to your extended teams.

Intercompany - Sandbox - US

Apr 10, 15:59 UTC
Apr 15, 2025
Apr 14, 2025

No incidents reported.

Apr 13, 2025
Completed - The scheduled maintenance has been completed.
Apr 13, 03:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 15:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 8, 23:29 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Aug 14, 06:27 UTC
Apr 12, 2025
Completed - The scheduled maintenance has been completed.
Apr 12, 17:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 15:00 UTC
Scheduled - Reason: Sandbox Release for below Intercompany applications.

1. ICNT
2. ICNTA

Implementation window: Apr 12, 11AM - 2PM EST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Apr 11, 19:58 UTC