Update - BlackLine is continuing to work with OKTA to plan and implement a fix for the Single Sign-On (SSO) service. As we await further updates from our vendor, BlackLine has disabled the SSO self-service page for this feature across all environments. This does not affect the current usage of OKTA for SSO and only has an impact when changes to the setup are required. If any changes are needed, please contact Support for assistance.
Aug 27, 2025 - 18:34 UTC
Aug 27, 2025 - 18:34 UTC
Investigating - BlackLine has identified an issue introduced by OKTA which has the potential to impact our clients. As we await further updates from our vendor, BlackLine has disabled self-service for this feature across all environments. If any changes are required, please contact Support for assistance.
Aug 26, 2025 - 18:23 UTC
Aug 26, 2025 - 18:23 UTC
About This Site
This status page provides visibility into the availability of BlackLine Sandbox and Production instances for all regions. For detailed information on these events, you can use the βScheduled Maintenanceβ tab. Please subscribe to receive real-time updates on releases, maintenance, and more via email, SMS, or Slack.
To see an overview of our planned releases, updates, and maintenance for the year, please review our 2025 Release Calendar: https://www.blackline.com/assets/docs/uploads/2025-BlackLine-Release-Calendars.pdf
Times and dates that are not already posted to Trust BlackLine are subject to change.
Financial Close - Production
Operational
PROD US2
Operational
PROD EU1
Operational
PROD NA3
Operational
PROD US3
Operational
PROD EU3
Operational
PROD AP1
Operational
Financial Close - Sandbox
Operational
SB US2
Operational
SB EU1
Operational
SB NA3
Operational
SB US3
Operational
SB EU3
Operational
SB AP1
Operational
Invoice-to-Cash - Production
Operational
US
Operational
EU
Operational
AU
Operational
Invoice-to-Cash - Sandbox
Operational
US
Operational
EU
Operational
AU
Operational
Intercompany - Production
Operational
US
Operational
EU
Operational
Intercompany - Sandbox
Operational
US
Operational
EU
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Maintenance: BlackLine Studio Orchestrate Sandbox - 2025-2nd Sep Sep 2, 2025 18:00 - Sep 3, 2025 03:00 UTC
BlackLine will be performing a required maintenance for the Studio Orchestrate Sandbox and Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.
During this maintenance window, customers accessing Studio Orchestrate may experience temporary or intermittent issues when attempting to access Studio pages.
No other BlackLine services will be affected by this activity.
Implementation window:
Sep 2nd: 6pm - 10pm UTC (for EU and APAC),
Sep 2nd: 11pm - Sep 3rd: 3 am UTC (for US region)
Posted on Aug 30, 2025 - 01:32 UTC
During this maintenance window, customers accessing Studio Orchestrate may experience temporary or intermittent issues when attempting to access Studio pages.
No other BlackLine services will be affected by this activity.
Implementation window:
Sep 2nd: 6pm - 10pm UTC (for EU and APAC),
Sep 2nd: 11pm - Sep 3rd: 3 am UTC (for US region)
Posted on Aug 30, 2025 - 01:32 UTC
Intercompany Solutions - September - Sandbox Release Update (EU) Sep 4, 2025 15:00-20:00 UTC
Reason: Monthly Sandbox Release for Intercompany applications.
Implementation window: Sep 4, 6 - 11PM CEST
Impact: Screens and processes might not be available during the implementation window.
Let us know if there is any major concern on this activity.
Feel free to forward this communication to your extended teams.
Regards,
IC Apps Team
Posted on Sep 01, 2025 - 21:14 UTC
Implementation window: Sep 4, 6 - 11PM CEST
Impact: Screens and processes might not be available during the implementation window.
Let us know if there is any major concern on this activity.
Feel free to forward this communication to your extended teams.
Regards,
IC Apps Team
Posted on Sep 01, 2025 - 21:14 UTC
Intercompany Solutions - September - Sandbox Release Update (US) Sep 5, 2025 00:00-03:00 UTC
Reason: Monthly Sandbox Release for Intercompany applications.
Implementation window: Sep 4, 5 -10PM PST
Impact: Screens and processes might not be available during the implementation window.
Let us know if there is any major concern on this activity.
Feel free to forward this communication to your extended teams.
Regards,
IC Apps Team
Posted on Sep 01, 2025 - 21:07 UTC
Implementation window: Sep 4, 5 -10PM PST
Impact: Screens and processes might not be available during the implementation window.
Let us know if there is any major concern on this activity.
Feel free to forward this communication to your extended teams.
Regards,
IC Apps Team
Posted on Sep 01, 2025 - 21:07 UTC
BlackLine FCM: 2025-Sep Deployment (7.47.1) Sep 5, 2025 19:00 - Sep 6, 2025 11:30 UTC
BlackLine's 2025-Sep Deployment (7.47.1) will be deployed to Sandbox environments beginning at the following times:
UTC: Friday, 5 September at 7:00 pm
PT: Friday, 5 September at 3:30 pm
AEDT: Saturday, 6 September at 6:00 am
For SBEU1, SBEU3 and SBAPAC environments, please see UTC or AEDT times. For SBUS2 and SBNA3 environments, please see PT times.
Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.
You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.
Posted on Feb 12, 2025 - 07:41 UTC
UTC: Friday, 5 September at 7:00 pm
PT: Friday, 5 September at 3:30 pm
AEDT: Saturday, 6 September at 6:00 am
For SBEU1, SBEU3 and SBAPAC environments, please see UTC or AEDT times. For SBUS2 and SBNA3 environments, please see PT times.
Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.
You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.
Posted on Feb 12, 2025 - 07:41 UTC
Intercompany Solutions - Scheduled Maintenance Sep 11, 2025 14:00-20:00 UTC
Reason
We have a scheduled maintenance window for our Intercompany systems to ensure continued reliability and performance.
Implementation window
Sandbox Environment: September 2nd 10:00 AM to 4:00 PM ET
Impact
Screens and processes might not be available during the implementation windows.
Let us know if there is any major concern on this activity.
Feel free to forward this communication to your extended teams
Regards,
IC Apps Team
Posted on Aug 26, 2025 - 22:08 UTC
We have a scheduled maintenance window for our Intercompany systems to ensure continued reliability and performance.
Implementation window
Sandbox Environment: September 2nd 10:00 AM to 4:00 PM ET
Impact
Screens and processes might not be available during the implementation windows.
Let us know if there is any major concern on this activity.
Feel free to forward this communication to your extended teams
Regards,
IC Apps Team
Posted on Aug 26, 2025 - 22:08 UTC
Maintenance: September 13, 2025 Sep 13, 2025 15:00 - Sep 14, 2025 03:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Posted on Aug 14, 2024 - 06:22 UTC
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Posted on Aug 14, 2024 - 06:22 UTC
Intercompany Solutions - September - Production Release Update (EU) Sep 18, 2025 15:00-20:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Sep 01, 2025 - 21:26 UTC
Sep 01, 2025 - 21:26 UTC
Scheduled -
Reason: Monthly Production Release for Intercompany applications.
Implementation window: Sep 18, 6 - 11PM CEST
Impact: Screens and processes might not be available during the implementation window.
Let us know if there is any major concern on this activity.
Feel free to forward this communication to your extended teams.
Regards,
IC Apps Team
Sep 01, 2025 - 21:18 UTC
Implementation window: Sep 18, 6 - 11PM CEST
Impact: Screens and processes might not be available during the implementation window.
Let us know if there is any major concern on this activity.
Feel free to forward this communication to your extended teams.
Regards,
IC Apps Team
Sep 01, 2025 - 21:18 UTC
Intercompany Solutions - September - Production Release Update (US) Sep 19, 2025 00:00-05:00 UTC
Reason: Monthly Production Release for Intercompany applications.
Implementation window: Sep 18, 5 -10PM PST
Impact: Screens and processes might not be available during the implementation window.
Let us know if there is any major concern on this activity.
Feel free to forward this communication to your extended teams.
Regards,
IC Apps Team
Posted on Sep 01, 2025 - 21:16 UTC
Implementation window: Sep 18, 5 -10PM PST
Impact: Screens and processes might not be available during the implementation window.
Let us know if there is any major concern on this activity.
Feel free to forward this communication to your extended teams.
Regards,
IC Apps Team
Posted on Sep 01, 2025 - 21:16 UTC
BlackLine FCM: 2025-Sep Deployment (7.47.1) Sep 19, 2025 21:00 - Sep 20, 2025 11:30 UTC
BlackLine's 2025-Sep Deployment (7.47.1) will be deployed to Production environments beginning at the following times:
UTC: Friday, September 19 at 9:00 pm
PT: Friday, September 19 at 5:00 pm
AEDT: Saturday, September 20 at 8:00 am
For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.
Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.
You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.
Posted on Feb 12, 2025 - 07:44 UTC
UTC: Friday, September 19 at 9:00 pm
PT: Friday, September 19 at 5:00 pm
AEDT: Saturday, September 20 at 8:00 am
For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.
Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.
You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.
Posted on Feb 12, 2025 - 07:44 UTC
BlackLine FCM: 2025-Oct Deployment (7.47.2) Oct 3, 2025 19:00 - Oct 4, 2025 11:30 UTC
BlackLine's 2025-Oct Deployment (7.47.2) will be deployed to Sandbox environments beginning at the following times:
UTC: Friday, 3 October at 7:00 pm
PT: Friday, 3 October at 3:30 pm
AEDT: Saturday, 4 October at 6:00 am
For SBEU1, SBEU3 and SBAPAC environments, please see UTC or AEDT times. For SBUS2 and SBNA3 environments, please see PT times.
Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.
You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.
Posted on Feb 12, 2025 - 07:47 UTC
UTC: Friday, 3 October at 7:00 pm
PT: Friday, 3 October at 3:30 pm
AEDT: Saturday, 4 October at 6:00 am
For SBEU1, SBEU3 and SBAPAC environments, please see UTC or AEDT times. For SBUS2 and SBNA3 environments, please see PT times.
Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.
You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.
Posted on Feb 12, 2025 - 07:47 UTC
BlackLine FCM: 2025-Oct Deployment (7.47.2) Oct 17, 2025 21:00 - Oct 18, 2025 11:30 UTC
BlackLine's 2025-Oct Deployment (7.47.2) will be deployed to Production environments beginning at the following times:
UTC: Friday, October 17 at 9:00 pm
PT: Friday, October 17 at 5:00 pm
AEDT: Saturday, October 18 at 8:00 am
For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.
Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.
You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.
Posted on Mar 07, 2025 - 22:24 UTC
UTC: Friday, October 17 at 9:00 pm
PT: Friday, October 17 at 5:00 pm
AEDT: Saturday, October 18 at 8:00 am
For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.
Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.
You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.
Posted on Mar 07, 2025 - 22:24 UTC
Maintenance: October 25, 2025 Oct 25, 2025 15:00 - Oct 26, 2025 03:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jan 08, 2025 - 23:24 UTC
Jan 08, 2025 - 23:24 UTC
Scheduled -
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Aug 14, 2024 - 06:35 UTC
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Aug 14, 2024 - 06:35 UTC
BlackLine FCM: 2025-Nov Release (7.48.0) Oct 31, 2025 19:00 - Nov 1, 2025 11:30 UTC
BlackLine's 2025-Nov Release (7.48.0) will be deployed to Sandbox environments beginning at the following times:
UTC: Friday, 31 October at 7:00 pm
PT: Friday, 31 October at 3:30 pm
AEDT: Saturday, 1 November at 6:00 am
For SBEU1, SBEU3 and SBAPAC environments, please see UTC or AEDT times. For SBUS2 and SBNA3 environments, please see PT times.
Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.
You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.
Posted on Feb 12, 2025 - 07:51 UTC
UTC: Friday, 31 October at 7:00 pm
PT: Friday, 31 October at 3:30 pm
AEDT: Saturday, 1 November at 6:00 am
For SBEU1, SBEU3 and SBAPAC environments, please see UTC or AEDT times. For SBUS2 and SBNA3 environments, please see PT times.
Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.
You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.
Posted on Feb 12, 2025 - 07:51 UTC
Maintenance: November 8, 2025 Nov 8, 2025 16:00 - Nov 9, 2025 04:00 UTC
BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Posted on Aug 14, 2024 - 06:19 UTC
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Posted on Aug 14, 2024 - 06:19 UTC
BlackLine FCM: 2025-Nov Release (7.48.0) Nov 14, 2025 21:00 - Nov 15, 2025 11:30 UTC
BlackLine's 2025-Nov Release (7.48.0) will be deployed to Production environments beginning at the following times:
UTC: Friday, November 14 at 9:00 pm
PT: Friday, November 14 at 5:00 pm
AEDT: Saturday, November 15 at 8:00 am
For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.
Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.
You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.
Posted on Feb 12, 2025 - 07:53 UTC
UTC: Friday, November 14 at 9:00 pm
PT: Friday, November 14 at 5:00 pm
AEDT: Saturday, November 15 at 8:00 am
For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.
Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.
You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.
Posted on Feb 12, 2025 - 07:53 UTC
Maintenance: December 13, 2025 Dec 13, 2025 16:00 - Dec 14, 2025 04:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jan 08, 2025 - 23:24 UTC
Jan 08, 2025 - 23:24 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jan 08, 2025 - 23:20 UTC
Jan 08, 2025 - 23:20 UTC
Scheduled -
BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Aug 14, 2024 - 06:45 UTC
During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.
Aug 14, 2024 - 06:45 UTC