All Systems Operational

About This Site

This status page provides visibility into the availability of BlackLine Sandbox and Production instances for all regions. For detailed information on these events, you can use the “Scheduled Maintenance” tab. Please subscribe to receive real-time updates on releases, maintenance, and more via email, SMS, or Slack.

To see an overview of our planned releases, updates, and maintenance for the year, please review our 2025 Release Calendar: https://www.blackline.com/assets/docs/uploads/2025-BlackLine-Release-Calendars.pdf

Times and dates that are not already posted to Trust BlackLine are subject to change.

Financial Close - Production Operational
90 days ago
99.59 % uptime
Today
PROD US2 Operational
90 days ago
99.59 % uptime
Today
PROD NA3 Operational
90 days ago
99.52 % uptime
Today
PROD EU3 Operational
90 days ago
99.62 % uptime
Today
PROD AP1 Operational
90 days ago
99.62 % uptime
Today
Financial Close - Sandbox Operational
90 days ago
99.7 % uptime
Today
SB US2 Operational
90 days ago
99.68 % uptime
Today
SB NA3 Operational
90 days ago
99.69 % uptime
Today
SB EU3 Operational
90 days ago
99.72 % uptime
Today
SB AP1 Operational
90 days ago
99.72 % uptime
Today
Invoice-to-Cash - Production Operational
90 days ago
99.68 % uptime
Today
US Operational
90 days ago
99.67 % uptime
Today
EU Operational
90 days ago
99.68 % uptime
Today
AU Operational
90 days ago
99.68 % uptime
Today
Invoice-to-Cash - Sandbox Operational
90 days ago
99.76 % uptime
Today
US Operational
90 days ago
99.76 % uptime
Today
EU Operational
90 days ago
99.76 % uptime
Today
AU Operational
90 days ago
99.76 % uptime
Today
Intercompany - Production Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
Intercompany - Sandbox Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Maintenance: November 8, 2025 Nov 8, 2025 16:00 - Nov 9, 2025 04:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Posted on Aug 14, 2024 - 06:19 UTC

BlackLine AR Multi Tenant Platform Upgrade: 2025-9th-Nov Release (3.8.0.4) Nov 9, 2025 05:00-17:00 UTC

BlackLine will deploy an upgrade for the Accounts Receivable Automation Multi Tenant Platform Upgrade: 2025-9th Nov. Release (3.4.0.4) release to Sandpit and Production environments.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Nov 04, 2025 - 11:08 UTC

Maintenance: BlackLine Studio Orchestrate Sandbox (US region) - 2025-9th Nov Nov 10, 2025 06:00-10:00 UTC

BlackLine will be performing a required maintenance for the Studio Orchestrate SB environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance window, customers accessing Studio Orchestrate may experience temporary or intermittent issues when attempting to access Studio pages.

No other BlackLine services will be affected by this activity.

Implementation window:

Nov 9th: 10pm - Nov 10th: 2 am PST (for US region)

Posted on Nov 06, 2025 - 00:27 UTC

Intercompany Solutions - November - Sandbox Release Update (EU) Nov 10, 2025 15:00-18:00 UTC

Reason: Monthly Sandbox Release for Intercompany Applications.

Implementation window: Nov 10, 6-11PM CEST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Posted on Oct 29, 2025 - 15:37 UTC

Studio - Integrate (SB EU3 & SB AP1 ) Nov’25 Monthly Release. Nov 10, 2025 19:00-21:00 UTC

BlackLine will be performing a required maintenance for the Studio Integrate Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance window, customers accessing Studio Integrate features such as Manage Integrations, and Integration Dashboard may experience temporary or intermittent issues when attempting to access Manage Integrations and Integration Dashboard User Interface.

No other BlackLine services will be affected by this activity.

Posted on Nov 05, 2025 - 04:31 UTC

Maintenance: BlackLine Studio Orchestrate Sandbox (APAC/EU region) - 2025-10th Nov Nov 10, 2025 19:00-23:00 UTC

BlackLine will be performing a required maintenance for the Studio Orchestrate SB environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance window, customers accessing Studio Orchestrate may experience temporary or intermittent issues when attempting to access Studio pages.

No other BlackLine services will be affected by this activity.

Implementation window:

Nov 10th: 11 am - 3 pm PST (for APAC/EU )

Posted on Nov 06, 2025 - 00:34 UTC

Studio - Integrate (SB NA3 ) Nov’25 Monthly Nov 10, 2025 21:00-23:00 UTC

BlackLine will be performing a required maintenance for the Studio Integrate Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance window, customers accessing Studio Integrate features such as Manage Integrations, and Integration Dashboard may experience temporary or intermittent issues when attempting to access Manage Integrations and Integration Dashboard User Interface.

No other BlackLine services will be affected by this activity.

Posted on Nov 05, 2025 - 04:33 UTC

Intercompany Solutions - November - Sandbox Release Update (US) Nov 11, 2025 00:00-05:00 UTC

Reason: Monthly Sandbox Release for Intercompany applications.

Implementation window: Nov 10, 5 -10PM PST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Posted on Oct 29, 2025 - 15:35 UTC

Intercompany Cloud - Monthly Maintenance for Sandbox (EU) - Nov 11th Nov 11, 2025 17:00-21:00 UTC

Reason: Monthly Maintenance and Patching BlackLine IC apps will be performing maintenance in Sandbox (EU) environments as part of our continued commitment to ensure our infrastructure security and reliability.

Implementation window: Nov 11th 17:00 - 21:00 UTC (Nov 11th, 10 am - 02 pm PDT)

Impact: Based on SLAs, these systems are not 24x7. Screens and applications will not be available during the maintenance window.

Let us know if you have any major concerns about this activity.

Feel free to forward this communication to your extended teams.

Posted on Nov 01, 2025 - 00:23 UTC

Intercompany Cloud - Monthly Maintenance for Sandbox (US) - Nov 11th Nov 12, 2025 01:00-05:00 UTC

Reason: Monthly Maintenance and Patching BlackLine IC apps will be performing maintenance in Sandbox (US) environments as part of our continued commitment to ensure our infrastructure security and reliability.

Implementation window: Nov 12th 01:00 - 05:00 UTC (Nov 11th, 6 pm - 10 pm PDT)

Impact: Based on SLAs, these systems are not 24x7. Screens and applications will not be available during the maintenance window.

Let us know if you have any major concerns about this activity.

Feel free to forward this communication to your extended teams.

Posted on Nov 01, 2025 - 00:20 UTC

Intercompany Cloud - Monthly Maintenance for Production (EU) - Nov 12th Nov 12, 2025 17:00-21:00 UTC

Reason: Monthly Maintenance and Patching BlackLine IC apps will be performing maintenance in Production (EU) environments as part of our continued commitment to ensure our infrastructure security and reliability.

Implementation window: Nov 12th 17:00 - 21:00 UTC (Nov 12th, 10 am - 02 pm PDT)

Impact: Based on SLAs, these systems are not 24x7. Screens and applications will not be available during the maintenance window.

Let us know if you have any major concerns about this activity.

Feel free to forward this communication to your extended teams.

Posted on Nov 01, 2025 - 00:16 UTC

Intercompany Cloud - Monthly Maintenance for Production (US) - Nov 12th Nov 13, 2025 01:00-05:00 UTC

Reason: Monthly Maintenance and Patching BlackLine IC apps will be performing maintenance in Production (US) environments as part of our continued commitment to ensure our infrastructure security and reliability.

Implementation window: Nov 13th 01:00 - 05:00 UTC (Nov 12th, 6 pm - 10 pm PDT)

Impact: Based on SLAs, these systems are not 24x7. Screens and applications will not be available during the maintenance window.

Let us know if you have any major concerns about this activity.

Feel free to forward this communication to your extended teams.

Posted on Nov 01, 2025 - 00:12 UTC

Intercompany Solutions - November - Production Release Update (EU) Nov 13, 2025 15:00-20:00 UTC

Reason: Monthly Production Release for Intercompany applications.

Implementation window: Nov 13, 6 - 11PM CEST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Posted on Oct 29, 2025 - 15:59 UTC

Intercompany Solutions - November - Production Release Update (US) Nov 14, 2025 00:00-05:00 UTC

Reason: Monthly Production Release for Intercompany applications.

Implementation window: Nov 13, 5 -10PM PST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Posted on Oct 29, 2025 - 15:46 UTC

BlackLine FCM: 2025-Nov Release (7.48.0) Nov 14, 2025 21:00 - Nov 15, 2025 11:30 UTC

BlackLine's 2025-Nov Release (7.48.0) will be deployed to Production environments beginning at the following times:

UTC: Friday, November 14 at 9:00 pm

PT: Friday, November 14 at 5:00 pm

AEDT: Saturday, November 15 at 8:00 am

For EU1, EU3 and APAC environments, please see UTC or AEDT times. For US2 and NA3 environments, please see PT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Feb 12, 2025 - 07:53 UTC

Studio - Integrate (EU & APAC) Nov’25 Monthly Release. Nov 17, 2025 19:00-21:00 UTC

BlackLine will be performing a required maintenance for the Studio Integrate Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance window, customers accessing Studio Integrate features such as Manage Integrations, and Integration Dashboard may experience temporary or intermittent issues when attempting to access Manage Integrations and Integration Dashboard User Interface.

No other BlackLine services will be affected by this activity.

Posted on Nov 05, 2025 - 04:16 UTC

Studio - Integrate (NA3) Nov’25 Monthly Release. Nov 17, 2025 21:00-23:00 UTC

BlackLine will be performing a required maintenance for the Studio Integrate Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance window, customers accessing Studio Integrate features such as Manage Integrations, and Integration Dashboard may experience temporary or intermittent issues when attempting to access Manage Integrations and Integration Dashboard User Interface.

No other BlackLine services will be affected by this activity.

Posted on Nov 05, 2025 - 04:21 UTC

Maintenance: December 13, 2025 Dec 13, 2025 16:00 - Dec 14, 2025 04:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jan 08, 2025 - 23:24 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 08, 2025 - 23:20 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Aug 14, 2024 - 06:45 UTC
Nov 6, 2025

No incidents reported today.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025
Resolved - This incident has been resolved.
Oct 31, 13:34 UTC
Investigating - Customers may be experiencing an issue posting journals to ERP, resulting in a “Bad Gateway” error. This error prevents successful journal posting to the S4/HANA ERP system, potentially disrupting customer operations.. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Oct 31, 08:45 UTC
Completed - The scheduled maintenance has been completed.
Oct 31, 07:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 18:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Sep 5, 07:07 UTC
Update - We will be undergoing scheduled maintenance during this time.
Sep 5, 07:02 UTC
Scheduled - BlackLine's 2025-Nov Deployment (7.48.0) will be deployed to Sandbox environments beginning at the following times:

UTC: Thursday, 30 October at 6:00 pm

AEDT: Friday, 31 October at 5:00 am

For SBEU3 and SBAPAC environments, please see UTC or AEDT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Feb 12, 07:51 UTC
Completed - The scheduled maintenance has been completed.
Oct 31, 07:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 22:30 UTC
Scheduled - BlackLine's 2025-Nov Deployment (7.48.0) will be deployed to Sandbox environments beginning at the following times:

Thursday, 30 October at 3:30 PM PT

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Oct 24, 22:27 UTC
Oct 30, 2025
Oct 29, 2025

No incidents reported.

Oct 28, 2025
Resolved - BlackLine has confirmed that all systems are back to normal operations. This incident is resolved.
Oct 28, 04:34 UTC
Investigating - BlackLine has identified an event that will require a resynchronization of clusters on the backend. Users may experience slightly slower than normal performance for the next few hours. All functionality is fully intact. BlackLine is monitoring the situation and will update as events warrant; at this time we do not anticipate any further issues.
Oct 28, 01:00 UTC
Resolved - BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Oct 28, 00:08 UTC
Monitoring - BlackLine has deployed a fix for Intermittent Access Issue. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
Oct 27, 20:49 UTC
Investigating - We are seeing some elevated error rates for Blackline Clients in the NA3 environment. Users are experiencing these errors when trying to log in via Single Sign-On (SSO). BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Oct 27, 20:21 UTC
Oct 27, 2025
Oct 26, 2025

No incidents reported.

Oct 25, 2025
Completed - The scheduled maintenance has been completed.
Oct 25, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 00:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 21, 19:20 UTC
Scheduled - To minimize disruption during the month-end period, BlackLine has rescheduled the upcoming maintenance window. The maintenance will now begin after business hours on Friday, October 24th, instead of the previously announced time on Saturday, October 25th.
This maintenance is part of our continued commitment to ensuring our infrastructure reliability and redundancy.
During this time, you may experience intermittent service interruptions with existing sessions. The FTP service for uploading files, as well as the ability to attach and view documents, may also be affected. All jobs will be held in the queue until the maintenance has completed.

Oct 21, 18:35 UTC
Completed - The scheduled maintenance has been completed.
Oct 25, 05:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 20:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 21, 19:20 UTC
Scheduled - To minimize disruption during the month-end period, BlackLine has rescheduled the upcoming maintenance window. The maintenance will now begin after business hours on Friday, October 24th, instead of the previously announced time on Saturday, October 25th.
This maintenance is part of our continued commitment to ensuring our infrastructure reliability and redundancy.
During this time, you may experience intermittent service interruptions with existing sessions. The FTP service for uploading files, as well as the ability to attach and view documents, may also be affected. All jobs will be held in the queue until the maintenance has completed.

Oct 21, 18:33 UTC
Oct 24, 2025
Oct 23, 2025

No incidents reported.