All Systems Operational

About This Site

This status page provides visibility into the availability of BlackLine Sandbox and Production instances for all regions. For detailed information on these events, you can use the β€œScheduled Maintenance” tab. Please subscribe to receive real-time updates on releases, maintenance, and more via email, SMS, or Slack.

To see an overview of our planned releases, updates, and maintenance for the year, please review our 2026 Release Calendar: https://www.blackline.com/assets/docs/uploads/blackline-release-calendars-2026.pdf

Times and dates that are not already posted to Trust BlackLine are subject to change.

Financial Close - Production Operational
90 days ago
99.8 % uptime
Today
PROD US2 Operational
90 days ago
99.83 % uptime
Today
PROD NA3 Operational
90 days ago
99.61 % uptime
Today
PROD EU3 Operational
90 days ago
99.87 % uptime
Today
PROD AP1 Operational
90 days ago
99.89 % uptime
Today
Financial Close - Sandbox Operational
90 days ago
99.89 % uptime
Today
SB US2 Operational
90 days ago
99.86 % uptime
Today
SB NA3 Operational
90 days ago
99.88 % uptime
Today
SB EU3 Operational
90 days ago
99.91 % uptime
Today
SB AP1 Operational
90 days ago
99.91 % uptime
Today
Invoice-to-Cash - Production Operational
90 days ago
99.87 % uptime
Today
US Operational
90 days ago
99.76 % uptime
Today
EU Operational
90 days ago
99.92 % uptime
Today
AU Operational
90 days ago
99.92 % uptime
Today
Invoice-to-Cash - Sandbox Operational
90 days ago
99.92 % uptime
Today
US Operational
90 days ago
99.81 % uptime
Today
EU Operational
90 days ago
99.98 % uptime
Today
AU Operational
90 days ago
99.98 % uptime
Today
Intercompany - Production Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
Intercompany - Sandbox Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

BlackLine FCM Sandbox Release(EU & APAC): 2026-Jan Deployment (7.48.1) Jan 9, 2026 19:00 - Jan 10, 2026 13:30 UTC

BlackLine's 2026-Jan Deployment (7.48.1) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 9 January at 7:00 pm

AEDT: Saturday, 10 January at 6:00 am

For SBEU3 and SBAPAC environments, please see UTC or AEDT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Dec 16, 2025 - 21:17 UTC

BlackLine FCM Sandbox Release(US2 & NA3): 2026-Jan Deployment (7.48.1) Jan 9, 2026 23:30 - Jan 10, 2026 13:30 UTC

BlackLine's 2026-Jan Deployment (7.48.1) will be deployed to Sandbox environments beginning at the following times:

Friday, 9 January at 3:30 PM PST

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Dec 16, 2025 - 21:21 UTC

BlackLine Sandbox Maintenance: January 17, 2026 Jan 17, 2026 15:00 - Jan 18, 2026 03:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:19 UTC

BlackLine FCM Production(EU & APAC): 2026-Jan Deployment (7.48.1) Jan 23, 2026 21:00 - Jan 24, 2026 13:30 UTC

BlackLine's 2026-Jan Deployment (7.48.1) will be deployed to Production environments beginning at the following times:

UTC: Friday, January 23 at 9:00 pm

AEDT: Saturday, January 24 at 8:00 am

For EU3 and APAC environments, please see UTC or AEDT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Dec 16, 2025 - 21:27 UTC

BlackLine FCM Production(US2 & NA3): 2026-Jan Deployment (7.48.1) Jan 24, 2026 01:00-13:30 UTC

BlackLine's 2026-Jan Deployment (7.48.1) will be deployed to Production environments beginning at the following times:

Friday, 23 January at 5:00 PM PST

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Dec 16, 2025 - 21:32 UTC

BlackLine FCM Sandbox Release(EU & APAC): 2026-Feb Release (7.49.0) Feb 6, 2026 19:00 - Feb 7, 2026 13:30 UTC

BlackLine's 2026-Feb Release (7.49.0) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 6 February at 7:00 pm

AEDT: Saturday, 7 February at 6:00 am

For SBEU3 and SBAPAC environments, please see UTC or AEDT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Dec 16, 2025 - 21:38 UTC

BlackLine FCM Sandbox Release(US2 & NA3): 2026-Feb Release (7.49.0) Feb 6, 2026 23:30 - Feb 7, 2026 13:30 UTC

BlackLine's 2026-Feb Release (7.49.0) will be deployed to Sandbox environments beginning at the following times:

Friday, 6 February at 3:30 PM PST

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Dec 16, 2025 - 21:41 UTC

BlackLine Production Maintenance: February 14, 2026 Feb 14, 2026 16:00 - Feb 15, 2026 04:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Dec 17, 2025 - 01:06 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Dec 16, 2025 - 23:52 UTC

BlackLine FCM Production(EU & APAC): 2026-Feb Release (7.49.0) Feb 20, 2026 21:00 - Feb 21, 2026 13:30 UTC

BlackLine's 2026-Feb Release (7.49.0) will be deployed to Production environments beginning at the following times:

UTC: Friday, February 20 at 9:00 pm

AEDT: Saturday, February 21 at 8:00 am

For EU3 and APAC environments, please see UTC or AEDT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Dec 16, 2025 - 21:46 UTC

BlackLine FCM Production(US2 & NA3): 2026-Feb Release (7.49.0) Feb 21, 2026 01:00-13:30 UTC

BlackLine's 2026-Feb Release (7.49.0) will be deployed to Production environments beginning at the following times:

Friday, 20 February at 5:00 PM PST

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Dec 16, 2025 - 21:49 UTC

BlackLine FCM Sandbox Release(EU & APAC): 2026-Mar Deployment (7.49.1) Mar 6, 2026 19:00 - Mar 7, 2026 13:30 UTC

BlackLine's 2026-Mar Deployment (7.49.1) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 6 March at 7:00 pm

AEDT: Saturday, 7 March at 6:00 am

For SBEU3 and SBAPAC environments, please see UTC or AEDT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Dec 16, 2025 - 21:54 UTC

BlackLine FCM Sandbox Release(NA3): 2026-Mar Deployment (7.49.1) Mar 6, 2026 23:30 - Mar 7, 2026 13:30 UTC

BlackLine's 2026-Mar Deployment (7.49.1) will be deployed to Sandbox environments beginning at the following times:

Friday, 6 March at 3:30 PM PST

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Dec 16, 2025 - 21:58 UTC

BlackLine Sandbox Maintenance: March 14, 2026 Mar 14, 2026 14:00 - Mar 15, 2026 02:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:22 UTC

BlackLine FCM Production(EU & APAC): 2026-Mar Deployment (7.49.1) Mar 20, 2026 20:00 - Mar 21, 2026 12:30 UTC

BlackLine's 2026-Mar Deployment (7.49.1) will be deployed to Production environments beginning at the following times:

UTC: Friday, March 20 at 8:00 pm

AEDT: Saturday, March 21 at 7:00 am

For EU3 and APAC environments, please see UTC or AEDT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Dec 16, 2025 - 22:26 UTC

BlackLine FCM Production(NA3): 2026-Mar Deployment (7.49.1) Mar 21, 2026 00:00-12:30 UTC

BlackLine's 2026-Mar Deployment (7.49.1) will be deployed to Production environments beginning at the following times:

Friday, 20 March at 5:00 PM PST

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Dec 16, 2025 - 22:29 UTC

BlackLine Production Maintenance: April 10, 2026 (EU & APAC) Apr 10, 2026 20:00 - Apr 11, 2026 08:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Dec 17, 2025 - 00:04 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Dec 17, 2025 - 00:00 UTC

BlackLine Production Maintenance: April 10, 2026 (US) Apr 11, 2026 00:00-12:00 UTC

BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:05 UTC

BlackLine Sandbox Maintenance: May 8, 2026 (EU & APAC) May 8, 2026 20:00 - May 9, 2026 08:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:35 UTC

BlackLine Sandbox Maintenance: May 8, 2026 (US) May 9, 2026 00:00-12:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:34 UTC

BlackLine Production Maintenance: June 13, 2026 Jun 13, 2026 15:00 - Jun 14, 2026 03:00 UTC

BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:01 UTC

BlackLine Sandbox Maintenance: July 17, 2026 (EU & APAC) Jul 17, 2026 20:00 - Jul 18, 2026 08:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:38 UTC

BlackLine Sandbox Maintenance: July 17, 2026 (US) Jul 18, 2026 00:00-12:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:36 UTC

BlackLine Production Maintenance: August 14, 2026 (EU & APAC) Aug 14, 2026 20:00 - Aug 15, 2026 08:00 UTC

BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:07 UTC

BlackLine Production Maintenance: August 14, 2026 (US) Aug 15, 2026 00:00-12:00 UTC

BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:07 UTC

BlackLine Sandbox Maintenance: September 18, 2026 (EU & APAC) Sep 18, 2026 20:00 - Sep 19, 2026 08:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:41 UTC

BlackLine Sandbox Maintenance: September 18, 2026 (US) Sep 19, 2026 00:00-12:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:39 UTC

BlackLine Production Maintenance: October 23, 2026 (EU & APAC) Oct 23, 2026 20:00 - Oct 24, 2026 08:00 UTC

BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:11 UTC

BlackLine Production Maintenance: October 23, 2026 (US) Oct 24, 2026 00:00-12:00 UTC

BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:12 UTC

BlackLine Sandbox Maintenance: November 13, 2026 (EU & APAC) Nov 13, 2026 21:00 - Nov 14, 2026 09:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 01:08 UTC

BlackLine Sandbox Maintenance: November 13, 2026 (US) Nov 14, 2026 01:00-13:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 01:01 UTC

BlackLine Production Maintenance: December 18, 2026 (EU & APAC) Dec 18, 2026 20:00 - Dec 19, 2026 08:00 UTC

BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:13 UTC

BlackLine Production Maintenance: December 18, 2026 (US) Dec 19, 2026 00:00-12:00 UTC

BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:13 UTC
Dec 24, 2025

No incidents reported today.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025
Resolved - BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Dec 20, 01:20 UTC
Monitoring - BlackLine has deployed a fix for reporting error. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
Dec 19, 23:27 UTC
Identified - Customers may be encountering an error when running reports intermittently. BlackLine teams have identified the cause and are working to deploy a fix for the issue.
Dec 19, 23:26 UTC
Update - BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.
Dec 19, 22:33 UTC
Investigating - Customers may be encountering an error when running reports intermittently. BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.
Dec 19, 20:51 UTC
Dec 19, 2025
Completed - The scheduled maintenance has been completed.
Dec 19, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 18:00 UTC
Scheduled - We are migrating IP-Integration service from Chef Managed VMs to Kubernetes.
Dec 11, 07:49 UTC
Dec 18, 2025
Completed - The scheduled maintenance has been completed.
Dec 18, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 05:30 UTC
Scheduled - BlackLine will be performing a required maintenance for the User-management service in US Production environment as part of our continued commitment to ensuring our infrastructure reliability and redundancy. During this maintenance window users may experience intermittent service interruptions while the service is being updated.
Dec 17, 18:37 UTC
Completed - The scheduled maintenance has been completed.
Dec 18, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 18:00 UTC
Scheduled - We are migrating IP-Integration service from Chef Managed VMs to Kubernetes.
Dec 11, 07:46 UTC
Dec 17, 2025
Dec 16, 2025
Resolved - BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Dec 16, 17:27 UTC
Monitoring - After deploying a fix for matching imports that were failing, we are continuing to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
Dec 16, 17:11 UTC
Identified - Customers may be experiencing an issue where matching imports are failing. BlackLine teams have identified the cause and are working to deploy a fix for the issue.
Dec 16, 17:10 UTC
Investigating - Customers may be experiencing an issue where matching imports are failing. BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until the issue is resolved.
Dec 16, 17:06 UTC
Dec 15, 2025

No incidents reported.

Dec 14, 2025
Completed - The scheduled maintenance has been completed.
Dec 14, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 06:00 UTC
Scheduled - BlackLine will deploy an upgrade for the Accounts Receivable Automation Multi Tenant platform for the 2025-12-14 Release 3.11.0.1 release to Sandpit and Production environments.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Dec 9, 06:55 UTC
Completed - The scheduled maintenance has been completed.
Dec 14, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 16:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 8, 23:24 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 8, 23:20 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Aug 14, 06:45 UTC
Dec 13, 2025
Completed - The scheduled maintenance has been completed.
Dec 13, 03:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 01:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 28, 16:48 UTC
Scheduled - Reason: Monthly Maintenance and Patching BlackLine IC apps will be performing maintenance in Production (US) environments as part of our continued commitment to ensure our infrastructure security and reliability.

Implementation window: Dec 13th 01:00 - 05:00 UTC (Dec 12th, 6 pm - 10 pm PDT)

Impact: Based on SLAs, these systems are not 24x7. Screens and applications will not be available during the maintenance window.

Let us know if you have any major concerns about this activity.

Feel free to forward this communication to your extended teams.

Nov 27, 09:21 UTC
Completed - The scheduled maintenance has been completed.
Dec 13, 03:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 17:00 UTC
Scheduled - Reason: Monthly Maintenance and Patching Blackline IC apps will be performing maintenance in Production (EU) environments as part of our continued commitment to ensure our infrastructure security and reliability.

Implementation window: Dec 12th 17:00 - 21:00 UTC (Dec 12th, 10 am - 02 pm PDT)

Impact: Based on SLAs, these systems are not 24x7. Screens and applications will not be available during the maintenance window.

Let us know if you have any major concerns about this activity.

Feel free to forward this communication to your extended teams.

Dec 12, 09:02 UTC
Completed - The scheduled maintenance has been completed.
Dec 13, 02:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 01:01 UTC
Scheduled - BlackLine will be performing a required maintenance for the Auditing service US Sandbox environment as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance window, customers accessing Legacy Audit Grid page may experience temporary or intermittent issues.

No other BlackLine services will be affected by this activity.

Implementation window:

Dec 12th 5 PM - Dec 12th 9:00 PM PST

Dec 12, 18:25 UTC
Dec 12, 2025
Completed - Release activities have been completed.

Regards,
IC Apps Team

Dec 12, 04:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 01:00 UTC
Scheduled - Reason: Monthly Production Release for Intercompany applications.

Implementation window: Dec 11, 5 -10PM PST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Nov 27, 12:53 UTC
Completed - Release activities have been completed.

Regards,
IC Apps Team

Dec 12, 02:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 01:01 UTC
Scheduled - Reason: Sandbox Release for Intercompany Non-Trade application.

Implementation window: Dec 11, 5 -8PM PST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Dec 10, 14:01 UTC
Dec 11, 2025
Completed - Release activities have been completed.

Regards,
IC Apps Team

Dec 11, 21:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 16:00 UTC
Scheduled - Reason: Monthly Production Release for Intercompany applications.

Implementation window: Dec 11, 6 - 11PM CEST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Nov 27, 12:55 UTC
Completed - The scheduled maintenance has been completed.
Dec 11, 02:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 01:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 27, 09:26 UTC
Scheduled - Reason: Monthly Maintenance and Patching BlackLine IC apps will be performing maintenance in Sandbox (US) environments as part of our continued commitment to ensure our infrastructure security and reliability.

Implementation window: Dec 11th 01:00 - 05:00 UTC (Dec 10th, 6 pm - 10 pm PDT)

Impact: Based on SLAs, these systems are not 24x7. Screens and applications will not be available during the maintenance window.

Let us know if you have any major concerns about this activity.

Feel free to forward this communication to your extended teams.

Nov 27, 08:56 UTC
Dec 10, 2025
Completed - Release activities have been completed.

Regards,
IC Apps Team

Dec 10, 19:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 17:00 UTC
Scheduled - Reason: Monthly Maintenance and Patching BlackLine IC apps will be performing maintenance in Sandbox (EU) environments as part of our continued commitment to ensure our infrastructure security and reliability.

Implementation window: Dec 10th 17:00 - 21:00 UTC (Dec 10th, 10 am - 02 pm PDT)

Impact: Based on SLAs, these systems are not 24x7. Screens and applications will not be available during the maintenance window.

Let us know if you have any major concerns about this activity.

Feel free to forward this communication to your extended teams.

Nov 27, 08:52 UTC