All Systems Operational

About This Site

This status page provides visibility into the availability of BlackLine Sandbox and Production instances for all regions. For detailed information on these events, you can use the โ€œScheduled Maintenanceโ€ tab. Please subscribe to receive real-time updates on releases, maintenance, and more via email, SMS, or Slack.

To see an overview of our planned releases, updates, and maintenance for the year, please review our 2026 Release Calendar: https://www.blackline.com/assets/docs/uploads/blackline-release-calendars-2026.pdf

Times and dates that are not already posted to Trust BlackLine are subject to change.

Financial Close - Production Operational
90 days ago
99.91 % uptime
Today
PROD US2 Operational
90 days ago
99.95 % uptime
Today
PROD NA3 Operational
90 days ago
99.84 % uptime
Today
PROD EU3 Operational
90 days ago
99.91 % uptime
Today
PROD AP1 Operational
90 days ago
99.95 % uptime
Today
Financial Close - Sandbox Operational
90 days ago
99.92 % uptime
Today
SB US2 Operational
90 days ago
99.94 % uptime
Today
SB NA3 Operational
90 days ago
99.87 % uptime
Today
SB EU3 Operational
90 days ago
99.93 % uptime
Today
SB AP1 Operational
90 days ago
99.95 % uptime
Today
Invoice-to-Cash - Production Operational
90 days ago
99.92 % uptime
Today
US Operational
90 days ago
99.81 % uptime
Today
EU Operational
90 days ago
99.98 % uptime
Today
AU Operational
90 days ago
99.98 % uptime
Today
Invoice-to-Cash - Sandbox Operational
90 days ago
99.92 % uptime
Today
US Operational
90 days ago
99.81 % uptime
Today
EU Operational
90 days ago
99.98 % uptime
Today
AU Operational
90 days ago
99.98 % uptime
Today
Intercompany - Production Operational
90 days ago
99.98 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
99.97 % uptime
Today
Intercompany - Sandbox Operational
90 days ago
99.98 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

BlackLine AR Multi Tenant Platform Upgrade: 2026-02-08 Release 3.14.0.2 Feb 8, 2026 06:00-18:00 UTC

BlackLine will deploy an upgrade for the Accounts Receivable Automation Multi Tenant platform for the 2026-02-08 Release 3.14.0.2 release to Sandpit and Production environments.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Feb 04, 2026 - 06:12 UTC

Intercompany Cloud - Monthly Maintenance for Production (US) - Feb 14th Feb 14, 2026 15:00-19:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jan 30, 2026 - 11:51 UTC
Scheduled - Reason: Monthly Maintenance and Patching BlackLine IC apps will be performing maintenance in Production (US) environments as part of our continued commitment to ensure our infrastructure security and reliability.

Implementation window: Feb 14th 15:00 - 19:00 UTC (Feb 14th, 7 am - 11 am PDT)

Impact: Based on SLAs, these systems are not 24x7. Screens and applications will not be available during the maintenance window.

Let us know if you have any major concerns about this activity.

Feel free to forward this communication to your extended teams.

Jan 30, 2026 - 11:50 UTC

Intercompany Cloud - Monthly Maintenance for Production (EU) - Feb 14th Feb 14, 2026 15:00-19:00 UTC

Reason: Monthly Maintenance and Patching Blackline IC apps will be performing maintenance in Production (EU) environments as part of our continued commitment to ensure our infrastructure security and reliability.

Implementation window: Feb 14th 15:00 - 19:00 UTC (Feb 14th, 7 am - 11 am PDT)

Impact: Based on SLAs, these systems are not 24x7. Screens and applications will not be available during the maintenance window.

Let us know if you have any major concerns about this activity.

Feel free to forward this communication to your extended teams.

Posted on Jan 30, 2026 - 12:25 UTC

BlackLine Production Maintenance: February 14, 2026 Feb 14, 2026 16:00 - Feb 15, 2026 04:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Dec 17, 2025 - 01:06 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Dec 16, 2025 - 23:52 UTC

BlackLine FCM 2nd Sandbox Release(EU & APAC): 2026-Feb Release (7.49.0) Feb 17, 2026 19:00 - Feb 18, 2026 07:00 UTC

BlackLine's 2026-Feb Release (7.49.0) will be deployed to Sandbox environments beginning at the following times:

UTC: Tuesday, 17 February at 7:00 pm

AEDT: Wednesday, 18 February at 6:00 am

For SBEU3 and SBAPAC environments, please see UTC or AEDT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 02, 2026 - 21:32 UTC

BlackLine FCM 2nd Sandbox Release(US2 & NA3): 2026-Feb Release (7.49.0) Feb 18, 2026 01:00-13:00 UTC

BlackLine's 2026-Feb Release (7.49.0) will be deployed to Sandbox environments beginning at the following times:

Tuesday, 17 February at 5:00 PM PST

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 02, 2026 - 21:35 UTC

Intercompany Solutions - non-ICH - Production Release (EU) (7.49) Feb 20, 2026 16:00-21:00 UTC

Reason: Monthly Production Release for Intercompany applications.

1. ICNT
2. ICNTA

Implementation window: Feb 20, 6 -11PM CEST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Posted on Jan 27, 2026 - 12:42 UTC

BlackLine FCM Production(EU & APAC): 2026-Feb Release (7.49.0) Feb 20, 2026 21:00 - Feb 21, 2026 13:30 UTC

BlackLine's 2026-Feb Release (7.49.0) will be deployed to Production environments beginning at the following times:

UTC: Friday, February 20 at 9:00 pm

AEDT: Saturday, February 21 at 8:00 am

For EU3 and APAC environments, please see UTC or AEDT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Dec 16, 2025 - 21:46 UTC

BlackLine FCM Production(US2 & NA3): 2026-Feb Release (7.49.0) Feb 21, 2026 01:00-13:30 UTC

BlackLine's 2026-Feb Release (7.49.0) will be deployed to Production environments beginning at the following times:

Friday, 20 February at 5:00 PM PST

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Dec 16, 2025 - 21:49 UTC

Intercompany Solutions - non-ICH - Production Release (US) (7.49) Feb 21, 2026 01:00-06:00 UTC

Reason: Monthly Production Release for Intercompany applications.

1. ICNT
2. ICNTA

Implementation window: Feb 20, 5 -10PM PST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Posted on Jan 27, 2026 - 12:41 UTC

BlackLine Accounts Receivable Maintenance: Update to Maintenance and Deployment Schedule โ€“ Australia (AU) Region [04], [March] [2026] Mar 4, 2026 10:00-17:00 UTC

Dear Client,
We are writing to inform you of an update to our maintenance and deployment schedule impacting your BlackLine services hosted in the Australian (AU) region.
To offer improved service resilience and durability, we are transitioning our bi-weekly maintenance window. This change is designed to both streamline service delivery and minimize potential impact(s) on your operations.


Affected Environments:
https://prod1.ar-au.blackline.com
https://sand1.ar-au.blackline.com



Updated Maintenance Schedule
The following changes will take effect starting Wednesday, March 4th, 2026:
Detail Current New
Frequency Bi Weekly Bi Weekly
Day Sunday Wednesday
Time (GMT) 06:00 - 17:00 10:00 - 17:00
Time (AEDT) 17:00 - 04:00 21:00 - 04:00
Note: This shift represents a reduction in the total maintenance duration, providing you with increased uptime.


Next Steps
We understand that schedule adjustments require internal coordination.
Our team is committed to ensuring this transition is seamless. If you have any questions or require further clarification regarding how this may impact your specific environment, please contact Support via the Community, your CSM or Account Manager.
Thank you for your continued partnership as we work to provide you with a more reliable and high-performing service.
Best regards,
The BlackLine Team

Posted on Feb 03, 2026 - 17:56 UTC

BlackLine FCM Sandbox Release(EU & APAC): 2026-Mar Deployment (7.49.1) Mar 6, 2026 19:00 - Mar 7, 2026 13:30 UTC

BlackLine's 2026-Mar Deployment (7.49.1) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 6 March at 7:00 pm

AEDT: Saturday, 7 March at 6:00 am

For SBEU3 and SBAPAC environments, please see UTC or AEDT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Dec 16, 2025 - 21:54 UTC

BlackLine FCM Sandbox Release(NA3): 2026-Mar Deployment (7.49.1) Mar 6, 2026 23:30 - Mar 7, 2026 13:30 UTC

BlackLine's 2026-Mar Deployment (7.49.1) will be deployed to Sandbox environments beginning at the following times:

Friday, 6 March at 3:30 PM PST

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Dec 16, 2025 - 21:58 UTC

BlackLine Sandbox Maintenance: March 14, 2026 Mar 14, 2026 14:00 - Mar 15, 2026 02:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:22 UTC

BlackLine FCM 2nd Sandbox Release(EU & APAC): 2026-Mar Deployment (7.49.1) Mar 17, 2026 18:00 - Mar 18, 2026 06:00 UTC

BlackLine's 2026-Mar Deployment (7.49.1) will be deployed to Sandbox environments beginning at the following times:

UTC: Tuesday, 17 March at 6:00 pm

AEDT: Wednesday, 18 March at 5:00 am

For SBEU3 and SBAPAC environments, please see UTC or AEDT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 02, 2026 - 21:40 UTC

BlackLine FCM 2nd Sandbox Release(NA3): 2026-Mar Deployment (7.49.1) Mar 18, 2026 00:00-12:00 UTC

BlackLine's 2026-Mar Deployment (7.49.1) will be deployed to Sandbox environments beginning at the following times:

Tuesday, 17 March at 5:00 PM PST

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Jan 02, 2026 - 21:52 UTC

BlackLine FCM Production(EU & APAC): 2026-Mar Deployment (7.49.1) Mar 20, 2026 20:00 - Mar 21, 2026 12:30 UTC

BlackLine's 2026-Mar Deployment (7.49.1) will be deployed to Production environments beginning at the following times:

UTC: Friday, March 20 at 8:00 pm

AEDT: Saturday, March 21 at 7:00 am

For EU3 and APAC environments, please see UTC or AEDT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Dec 16, 2025 - 22:26 UTC

BlackLine FCM Production(NA3): 2026-Mar Deployment (7.49.1) Mar 21, 2026 00:00-12:30 UTC

BlackLine's 2026-Mar Deployment (7.49.1) will be deployed to Production environments beginning at the following times:

Friday, 20 March at 5:00 PM PST

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Posted on Dec 16, 2025 - 22:29 UTC

BlackLine Production Maintenance: April 10, 2026 (EU & APAC) Apr 10, 2026 20:00 - Apr 11, 2026 08:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Dec 17, 2025 - 00:04 UTC
Scheduled - BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Dec 17, 2025 - 00:00 UTC

BlackLine Production Maintenance: April 10, 2026 (US) Apr 11, 2026 00:00-12:00 UTC

BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:05 UTC

BlackLine Sandbox Maintenance: May 8, 2026 (EU & APAC) May 8, 2026 20:00 - May 9, 2026 08:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:35 UTC

BlackLine Sandbox Maintenance: May 8, 2026 (US) May 9, 2026 00:00-12:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:34 UTC

BlackLine Production Maintenance: June 13, 2026 Jun 13, 2026 15:00 - Jun 14, 2026 03:00 UTC

BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:01 UTC

BlackLine Sandbox Maintenance: July 17, 2026 (EU & APAC) Jul 17, 2026 20:00 - Jul 18, 2026 08:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:38 UTC

BlackLine Sandbox Maintenance: July 17, 2026 (US) Jul 18, 2026 00:00-12:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:36 UTC

BlackLine Production Maintenance: August 14, 2026 (EU & APAC) Aug 14, 2026 20:00 - Aug 15, 2026 08:00 UTC

BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:07 UTC

BlackLine Production Maintenance: August 14, 2026 (US) Aug 15, 2026 00:00-12:00 UTC

BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:07 UTC

BlackLine Sandbox Maintenance: September 18, 2026 (EU & APAC) Sep 18, 2026 20:00 - Sep 19, 2026 08:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:41 UTC

BlackLine Sandbox Maintenance: September 18, 2026 (US) Sep 19, 2026 00:00-12:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:39 UTC

BlackLine Production Maintenance: October 23, 2026 (EU & APAC) Oct 23, 2026 20:00 - Oct 24, 2026 08:00 UTC

BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:11 UTC

BlackLine Production Maintenance: October 23, 2026 (US) Oct 24, 2026 00:00-12:00 UTC

BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:12 UTC

BlackLine Sandbox Maintenance: November 13, 2026 (EU & APAC) Nov 13, 2026 21:00 - Nov 14, 2026 09:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 01:08 UTC

BlackLine Sandbox Maintenance: November 13, 2026 (US) Nov 14, 2026 01:00-13:00 UTC

BlackLine will be performing maintenance in Sandbox environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 01:01 UTC

BlackLine Production Maintenance: December 18, 2026 (EU & APAC) Dec 18, 2026 20:00 - Dec 19, 2026 08:00 UTC

BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:13 UTC

BlackLine Production Maintenance: December 18, 2026 (US) Dec 19, 2026 00:00-12:00 UTC

BlackLine will be performing maintenance in Production environments as part of our continued commitment to ensuring our infrastructure reliability and redundancy.

During this maintenance, users may experience intermittent service interruptions with existing sessions. The FTP service for uploading files could also be affected. The ability to attach and view documents may also be affected. All jobs will be held in the queue until the maintenance has completed.

Times are subject to change but will be updated before and after maintenance.

Posted on Dec 17, 2025 - 00:13 UTC
Feb 7, 2026
Completed - The scheduled maintenance has been completed.
Feb 7, 07:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 23:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 2, 21:13 UTC
Scheduled - BlackLine's 2026-Feb Release (7.49.0) will be deployed to Sandbox environments beginning at the following times:

Friday, 6 February at 3:30 PM PST

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Dec 16, 21:41 UTC
Completed - The scheduled maintenance has been completed.
Feb 7, 07:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 19:00 UTC
Scheduled - BlackLine's 2026-Feb Release (7.49.0) will be deployed to Sandbox environments beginning at the following times:

UTC: Friday, 6 February at 7:00 pm

AEDT: Saturday, 7 February at 6:00 am

For SBEU3 and SBAPAC environments, please see UTC or AEDT times.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Dec 16, 21:38 UTC
Completed - The release update has been completed.
Feb 7, 03:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 01:00 UTC
Scheduled - Reason: Monthly Sandbox Release for Intercompany applications.

1. ICNT
2. ICNTA

Implementation window: Feb 6, 5 -10PM PST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Jan 27, 12:36 UTC
Feb 6, 2026
Completed - The release update has been completed.
Feb 6, 18:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 16:00 UTC
Scheduled - Reason: Monthly Sandbox Release for Intercompany applications.

1. ICNT
2. ICNTA

Implementation window: Feb 6, 6 -11PM PST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Jan 27, 12:39 UTC
Resolved - BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Feb 6, 08:22 UTC
Monitoring - A fix has been implemented and functionality is returned to normal. We will continue to monitor the situation for a short period, but anticipate no further issues.
Feb 5, 23:52 UTC
Investigating - Customers may be experiencing an issue where Matching Transactions may not immediately refresh in the system. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Feb 5, 20:55 UTC
Feb 5, 2026
Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026
Resolved - BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Jan 31, 08:41 UTC
Investigating - BlackLine has identified an event that will require resynchronizing clusters on the backend. Users may experience slightly slower-than-normal performance for the next few hours. All functionality is fully intact. BlackLine is monitoring the situation and will update as events warrant; at this time, we do not anticipate any further issues.
Jan 31, 02:57 UTC
Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026
Resolved - BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
Jan 27, 04:27 UTC
Monitoring - BlackLine has deployed a fix for Account Imports resulting in "Field Count" mismatches. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
Jan 27, 03:24 UTC
Update - Some customers may be experiencing an issue with Account Imports resulting in "Field Count" mismatches. Our teams have identified the issue and will deploy a critical patch to resolve it within the next several hours, once testing is complete.
While this maintenance will not disrupt users in the system, it will temporarily delay import jobs. All jobs will be queued during the maintenance period (expected to be less than one hour) and will resume automatically once the deployment is finished. No customer action is required.
BlackLine recognizes the importance of the upcoming month-end and regrets any inconvenience. This preventative action is necessary to avoid further disruptions.
Thank you for your understanding.

Jan 27, 02:23 UTC
Update - Some customers may be experiencing an issue with Account Imports resulting in "Field Count" mismatches. Our teams have identified the issue and will deploy a critical patch to resolve it within the next several hours, once testing is complete.
While this maintenance will not disrupt users in the system, it will temporarily delay import jobs. All jobs will be queued during the maintenance period (expected to be less than one hour) and will resume automatically once the deployment is finished. No customer action is required.
BlackLine recognizes the importance of the upcoming month-end and regrets any inconvenience. This preventative action is necessary to avoid further disruptions.
Thank you for your understanding.

Jan 27, 01:41 UTC
Update - To address this issue BlackLine will be performing a Critical Patch in the next several hours (exact time to be determined once testing is complete). While this will not cause any disruption to users in the system, it will require a delay for any import jobs during the maintenance period. Jobs will queue until the deployment is complete, and catch up without the need for any customer action. We expect the maintenance period to be less than one hour.

BlackLine recognizes the importance of the upcoming month end and regrets the inconvenience to customers. This is necessary to alleviate the possibility of further disruptions. Thank you for your understanding.

Jan 26, 23:31 UTC
Identified - Customers may be experiencing an issue where Account Imports result in Field Mismatch issues. BlackLine teams have identified the cause and are developing a fix for the issue.
Jan 26, 21:13 UTC
Investigating - Customers may be experiencing an issue where Account Imports will result in Field Count mismatches. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Jan 26, 20:13 UTC
Jan 26, 2026
Jan 25, 2026
Completed - The scheduled maintenance has been completed.
Jan 25, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 06:00 UTC
Scheduled - BlackLine will deploy an upgrade for the Accounts Receivable Automation Multi Tenant platform for the 2026-01-25 Release 3.13.0.1 release to Sandpit and Production environments.

Jobs submitted at the start of the release window will be held in the queue until the release has completed. Users may experience intermittent service interruptions while the applications are being updated and users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Jan 22, 04:10 UTC
Jan 24, 2026
Resolved - This incident has been resolved.
Jan 24, 20:31 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 24, 19:27 UTC
Identified - Customers may be experiencing an issue where FTP file was not found. BlackLine teams have identified the cause and are developing a fix for the issue.
Jan 24, 18:35 UTC
Investigating - Customers may be experiencing an issue where FTP file was not found. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Jan 24, 18:05 UTC
Completed - The scheduled maintenance has been completed.
Jan 24, 09:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 01:01 UTC
Scheduled - BlackLine's 2026-Jan Deployment (7.48.1) will be deployed to Production environments beginning at the following times:

Friday, 23 January at 5:00 PM PST

Jobs submitted at the start of the release window will be held in the queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Dec 16, 21:32 UTC
Completed - The scheduled maintenance has been completed.
Jan 24, 08:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 21:00 UTC
Scheduled - BlackLine's 2026-Jan Deployment (7.48.1) will be deployed to Production environments beginning at the following times:

UTC: Friday, January 23 at 9:00 pm

AEDT: Saturday, January 24 at 8:00 am

For EU3 and APAC environments, please see UTC or AEDT times.

Jobs submitted at the start of the release window will be held in queue until the release has completed. BlackLine applications will be unavailable until the closure of the trust window. Users with active sessions will be redirected to the login page at the transition of services.

You can find the release notes in the BlackLine Community by hovering over the Product menu in the top navigation bar, selecting Product Documentation, and then clicking BlackLine release notes.

Dec 16, 21:27 UTC
Completed - Release activities have been completed.

Regards,
IC Apps Team

Jan 24, 06:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 01:00 UTC
Scheduled - Reason: Monthly Production Release for Intercompany applications.

1. ICNT
2. ICNTA
3. IC Rules Engine

Implementation window: Jan 23, 5 -10PM PST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Jan 2, 15:46 UTC
Completed - Release activities have been completed.

Regards,
IC Apps Team

Jan 24, 05:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 01:01 UTC
Scheduled - Reason: Sandbox Release for ICNTA application.

Implementation window: Jan 23, 5-7PM PST

Impact: Screens and processes might not be available during the implementation window.

Let us know if there is any major concern on this activity.

Feel free to forward this communication to your extended teams.

Regards,
IC Apps Team

Jan 22, 17:04 UTC